I’ve reviewed dozens of web hosting providers, but ScalaHosting caught my attention because of their strong focus on managed cloud VPS — it’s clearly their pride and joy, and after testing, I can see why.
At first, I didn’t expect much. But after setting up a live WordPress site on their platform and running a full round of tests, I realized ScalaHosting has a lot going for it, especially if you want the power of VPS without the technical headaches.
In this review, I’ll walk you through what I tested, what worked well, where they still need to improve, and who I think ScalaHosting is best suited for.
If you’re looking for fast, secure VPS hosting with excellent support, this might be one of the better-kept secrets out there.
My Verdict on ScalaHosting
After running speed tests and stress tests and comparing plan features side by side with other VPS providers, I can confidently say ScalaHosting delivers outstanding value, especially if you’re moving up from shared hosting or want a faster, more secure WordPress experience.
It’s not the cheapest option, and the UI still feels a little clunky in places. But you get excellent performance, daily backups, free migrations, and a support team that responds fast, even at 2 a.m.
If you’re looking for a no-fuss VPS host with real firepower and solid support, ScalaHosting deserves a serious look.
| ⭐ Rating: | 4.5 out of 5 |
| 📈 Best For: | Small businesses, agencies, and bloggers upgrading from shared hosting |
| 🔥 What Stands Out: | Custom control panel, lightning-fast support, powerful VPS features |
| 💡 Pro Tip: | You can start with managed VPS at just $12.71/month and get a free domain, backups, and SSL |
If you’re curious how I came to these conclusions, here’s a look at our review process and why so many readers trust our hosting recommendations:
How I Reviewed ScalaHosting? ✅
To give you a complete picture of what ScalaHosting offers, I looked beyond just the marketing claims and explored how it actually performs in real-world use.
Here are the key areas I focused on:
- Ease of Use: I checked how beginner-friendly the dashboard and control panel are, especially for users moving from shared to VPS hosting.
- Performance & Security: To evaluate server speed and reliability, I ran speed tests, stress tests, and uptime monitoring. I also examined security tools like SShield and backup systems.
- Pricing: I broke down ScalaHosting’s managed VPS and shared hosting plans, renewal costs, and freebies to see if you’re really getting value for your money.
- Support Options: I tested live chat, ticket support, and the help center to find out how responsive and helpful the support team is to different issues.
Each section in this review will walk you through what I found in plain English, with screenshots and data where needed.
How did I test ScalaHosting? 🧪
At WPBeginner, we run every hosting provider through a consistent and thorough testing process to help our readers make informed decisions.
Here’s how I tested ScalaHosting:
Live WordPress Site Setup: I signed up for ScalaHosting’s managed VPS plan and installed WordPress with demo content, images, and plugins to simulate a real website.
Speed Testing with GTmetrix: I used GTmetrix to analyze load times and front-end performance for desktop and mobile users.
Global Server Response Time: I used PageSpeedPlus to measure global server response time and regional latency.
Stress Testing with K6: I simulated up to 50 concurrent virtual users to see how the server holds up under heavy traffic and spikes in load.
Uptime Monitoring: I ran 24/7 monitoring during the testing window to check for any downtime incidents or performance drops.
Support Evaluation: I interacted with ScalaHosting’s support teams across billing, sales, and technical queries to assess response times and helpfulness.
This hands-on testing allowed me to evaluate each host objectively and show you what to expect before you sign up.
Why Trust WPBeginner? 🧡
Why You Can Trust WPBeginner
At WPBeginner, we’ve tested and reviewed dozens of web hosting providers over the past 16+ years. Our goal has always been to help users make informed decisions based on real-world performance, not just marketing claims.
Every hosting review we publish is backed by hands-on testing and years of experience running high-traffic WordPress websites. We’ve worked with beginners, businesses, and developers, so we know what actually matters when choosing a host. For more details, see our editorial process.
This ScalaHosting review is based on our experience, comprehensive tests, complete with performance benchmarks, and direct interactions with their support team.
🔍 With that out of the way, let’s zoom in on ScalaHosting and see what makes it stand out.
About ScalaHosting
ScalaHosting has been around since 2007. They offer different hosting solutions, including shared, managed VPS, and cloud hosting plans.
What caught my attention early on was their in-house technology. While most VPS providers stick with third-party tools like cPanel, ScalaHosting built their own platform from the ground up.
SPanel (their custom dashboard), SShield (their security suite), and in-house email protection are all unique to ScalaHosting. That kind of full-stack control tends to mean better performance, tighter security, and faster support.
They offer shared and reseller hosting too, but it’s clear that their real innovation and engineering effort is poured into their cloud VPS infrastructure. That’s where ScalaHosting stands out.
In the rest of this review, I’ll put ScalaHosting to the test and share our real-world results, including speed, support, and whether the features are worth the price.
ScalaHosting Pros and Cons
After testing ScalaHosting’s managed VPS plans, here’s a quick overview of what stood out — both the good and the not-so-great parts.
✅ What We Like
- Custom control panel (SPanel): Built in-house, faster than cPanel, and packed with VPS features.
- SShield security: Blocks threats automatically and monitors traffic in real time.
- Free daily backups: Offsite backups are included even on the entry-level VPS plan.
- Lightning-fast live chat: I consistently got responses in under 30 seconds, even late at night.
- Free migrations + domain + SSL: Easy to switch without added cost or technical hurdles.
❌ What We Don’t Like
- UI can feel clunky: SPanel is powerful, but parts of the interface feel a bit outdated.
- Higher renewal rates: The first-term discounts are great, but full-price renewals add up fast.
- Limited native server locations: ScalaHosting has three of its own data centers. You’ll need AWS or DigitalOcean integration for wider reach.
ScalaHosting Performance Tests
Performance is one of the biggest reasons I recommend (or don’t recommend) a web host. So I ran four key tests on ScalaHosting: speed, server response time, stress testing, and uptime monitoring.
Speed Test Results
I tested a fresh WordPress site on ScalaHosting using GTmetrix. The results were impressive—fully loaded in 1.0 seconds, with a Largest Contentful Paint (LCP) of just 492ms.
This was without me optimizing anything. You could save even more time off that load speed with a CDN and some fine-tuning.
Server Response Time
Next, I ran server response tests using PageSpeedPlus. ScalaHosting’s performance was excellent across the board.
Canada responded in just 195ms, with the U.S. and Europe staying comfortably under 500ms. Even visitors from Tokyo and São Paulo would see decent speeds without a CDN.
Stress Testing (K6 by Grafana Labs)
To simulate real-world traffic spikes, I used K6 to send up to 50 virtual users hitting the site at once. The results held steady with an average response time of just 457ms.
There were no failed requests or server slowdowns, which shows ScalaHosting’s cloud VPS setup can handle serious load, even without a CDN or caching plugin.
Uptime Monitoring
I also tracked uptime over several days and found no outages during the entire test period. That’s 100% uptime—exactly what you want from a mission-critical host.
ScalaHosting promises a 99.9% uptime guarantee, but my experience so far has been even better.
Features and Ease of Use
Most VPS hosts stick you with cPanel, but ScalaHosting takes a different approach. They’ve built their own custom dashboard called SPanel. It’s faster, cleaner, and easier to use compared to traditional control panels.
When I tested it, I could manage everything in one place. Websites, domains, email accounts, databases, and backups were all easy to access and quick to use. There was no extra clutter or confusing menus.
- One-click WordPress installer: Softaculous is built in, so launching a new site took me less than a minute.
- Automated daily backups: My VPS was backed up offsite every day without any setup, which is something many hosts charge extra for.
- Free website migration: I asked them to move an existing WordPress site. Their team handled it quickly, and there was no downtime.
- SShield Security: ScalaHosting’s built-in protection blocked threats in real time and even notified me when something looked suspicious.
- Email Protection: Their custom mail filtering helped keep my inbox clean without needing third-party tools.
- SPanel vs. cPanel: I didn’t miss cPanel at all. SPanel gave me more control and used fewer server resources. It’s also free, which saves money over time.
If you’re switching from shared hosting or just want more control, SPanel makes it easy to manage your site without a steep learning curve.
ScalaHosting Plans and Pricing
ScalaHosting offers two types of plans I looked into closely: Managed Cloud VPS and Shared WordPress Hosting. ScalaHosting really invests its energy in the cloud plans, but the shared plans might work if you’re on a tight budget and don’t need root access.
All plans come with free SSL, automatic daily backups, SShield protection, and the SPanel control panel. As a nice bonus, you also get a free domain for the first year.
Managed Cloud VPS Hosting
Here’s a breakdown of the managed cloud VPS hosting plans. These are best for business sites, agencies, and anyone serious about performance and control. Pricing is based on a 3-year commitment.
| Plan | CPU | RAM | Storage | Bandwidth | Price (3-Year Term) |
|---|---|---|---|---|---|
| Entry Cloud | 2 Cores | 2 GB | 50 GB NVMe | Unmetered | $12.71/month |
| Premium Cloud | 2 Cores | 4 GB | 50 GB NVMe | Unmetered | $25.46/month |
| Business Cloud | 4 Cores | 8 GB | 100 GB NVMe | Unmetered | $38.21/month |
| Enterprise Cloud | 8 Cores | 16 GB | 150 GB NVMe | Unmetered | $59.46/month |
Any of these VPS plans allows you to host unlimited websites and comes with a 30-day money-back guarantee. The upgrade process is pretty smooth if you ever need more resources.
Shared WordPress Hosting
ScalaHosting also offers shared hosting plans, but they come with fixed storage limits. I think they’re best suited for small personal projects or starter sites.
Here’s how they compare:
| Plan | Websites | Storage | Bandwidth | Extras | Price /mo |
|---|---|---|---|---|---|
| Mini | 1 | 10 GB NVMe | Unmetered | Free SSL, Backups | $2.95 |
| Start | Unlimited | 50 GB NVMe | Unmetered | Unlimited Email | $5.95 |
| Advanced | Unlimited | 100 GB NVMe | Unmetered | Priority Support | $9.95 |
| Entry Cloud | Unlimited | 50 GB+ NVMe | Unmetered | Dedicated IP | $14.95 |
Bonus Tip 💡: WPBeginner readers get up to 81% off with our exclusive deal. Don’t forget to use our ScalaHosting coupon to save more.
Keep in mind that renewal prices are higher. ScalaHosting’s discount is only for the first term, so factor that into your long-term budget.
ScalaHosting Customer Support Experience
Good support can make or break your hosting experience. I’ve used providers that took hours to respond and others that left me hanging with canned replies. So, while testing their plans, I paid close attention to ScalaHosting’s support quality.
They claim an average 30-second live chat response time, and surprisingly, they stuck to it. Every time I contacted support, I got a real human almost instantly.
No chatbot runaround, no waiting in a queue wondering if someone would ever show up.
The agents I spoke with were helpful and technical. I asked questions about their backup system, server locations, and the best upgrade path from shared hosting to VPS, and every answer came quickly and confidently.
If you prefer email, they also have a ticket system with an average first reply time of 15 minutes. I tested that, too, and my replies came in under 10 minutes each time.
From my experience, this level of responsiveness is rare, especially for a provider that isn’t part of a huge corporation. It’s a big reason why I’d recommend them to someone running a business site or anything that can’t afford to go offline without answers.
Final Verdict: Should You Use ScalaHosting?
I didn’t expect to enjoy using ScalaHosting as much as I did, but their focus on cloud VPS really won me over.
They’re not trying to be everything for everyone. Instead, they’ve doubled down on fast, secure, and scalable VPS hosting, and it shows. The performance of their servers was incredible, even under traffic spikes.
Unlike some other cloud hosting providers, ScalaHosting offers a beginner-friendly managed VPS cloud hosting experience. I really enjoyed using the custom control panel, built-in security tools, and interacting with their responsive support team.
I recommend ScalaHosting for small businesses, agencies, or developers who need more performance and flexibility than shared hosting offers.
Just be prepared for the higher renewal rates and fewer native server locations. If those aren’t deal-breakers, you’ll likely be very happy with what ScalaHosting delivers.
Overall, it’s a strong contender in the managed VPS space—and a great fit for WordPress users who’ve outgrown shared hosting and want more control without the headaches.
Here is a quick summary of my ScalaHosting review:
| ScalaHosting Review Summary | |
|---|---|
| Performance grade | A+ |
| Average load time | 1.04 s |
| Average response time | 120.4 ms |
| Free domain | Yes |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Live Chat / Knowledge base |
| Start with ScalaHosting | |
FAQs About ScalaHosting
Is ScalaHosting good?
Yes, ScalaHosting is a reliable VPS hosting provider for WordPress websites. We’ve used them for various projects, and their performance and security stand out. Their cloud VPS hosting is fast, secure, and scalable, making it a great choice for anyone from small businesses to larger enterprises.
Where are ScalaHosting servers?
ScalaHosting operates multiple data centers worldwide. They have facilities in Dallas, Texas (USA), Sofia (Bulgaria), and Bucharest (Romania). Additionally, they partner with DigitalOcean and AWS, allowing them to provide hosting services on servers located around the globe.
What is the uptime guarantee for ScalaHosting?
ScalaHosting offers a 99.9% uptime guarantee for its VPS hosting services. This means they commit to keeping your website online and accessible almost all the time. While no service can guarantee 100% uptime, their track record and reliable infrastructure ensure high availability.
How easy is it to scale my VPS plan with ScalaHosting?
Scaling your VPS plan with ScalaHosting is very easy. You can upgrade or downgrade your plan with just a click. This flexibility is great for growing businesses or changing needs, and we’ve found it to be a smooth process every time we needed it.
Ready to get your online business up and running? Check out ScalaHosting’s managed cloud VPS hosting now, and get a discount by using our ScalaHosting coupon.
Isabella Norberg
The price is right and the customer service is prompt and courteous! For the lowest prices they offer the best hosting services in their packages. I highly recommend Scalahosting!
Mikayla Haydon
By far, the fastest servers I have ever seen. I have a bulky Wordpress shopping site, but it is lightning fast. SPanel is good and easy to manage.
Judithe Poulsen
These guys were prompt, efficient, helpful and polite in dealing with my issue. SPanel deserves 5 stars. Very usable.
Nikifor Zawadzki
I tried different companies before, I was tired of unexpected issues and behaviors. I paid more than my previous experiences, however, I received a very good service! So, this was what I need. I highly recommend using it.
Isaac Custance
I think Scalahosting is one of the best hosting player out here!. Assistance is top, server speed, uptime are outstanding. No hidden costs.
Jeremy Horn
The service at Scalahosting is simply the best on the web. Thank you for your help… very much appreciated!
Andi Wallace
Not a free hosting service but worth every penny when it comes to service & back up. Always a fast response and supports my limited technical knowledge perfectly!
Hugo Cheong
You know Scalahosting tech staff really care about their customers and never ignore their questions. Highly recommended to try for whose who are interested in getting quality hosting services at modest rates with quality SPanel!
Amira Murphy
The service, SPanel control panel and assistance I have received from Scalahosting in migrating my site has been impressive.
Sarah Barros
Quick responding, solving issues quickly, they are always on time, taking to customers as friends, overall I didn’t regret moving to Scalahosting. Keep your good work guys!
Ebony Moresby
Impressed with the quick migration, professionalism, and the speed of each of the websites so far!
SPanel control panel is the best.
Koby Dovey
Swift and courteous responses to questions. SPanel is the best control panel I have ever tried. It has a user-friendly interface. recommend to try.
Emily Ritchie
Excellent hosting service+ user-friendly SPanel. The best performance all the time. And prices are competitive.
Eduardo Stmartin
Once again, you guys are amazing! Sorted out my website issue in record time ! Thanks again! My Platinum support team, just help me grow my business.
Hugo Olofsson
I have over five years of excellent hosting of six websites by Scalahosting. They handle my requests for support with super technical skill, fantastic customer service, and amazing speed.
I highly recommend this company and this is a public Thank You to Scalahosting!
Riley Gisborne
I have tried several of the “top” hosting companies and Scalahosting is the best. Their speed is the best you can get!! And SPanel is really comfortable to navigate.
Susan Williams
If you have heard enough promises and had enough delays from your current hosting company, try the best in the trade Scalahosting! Scalahosting, you guys rock!
Felix Baumgartner
Scalahosting has great and affordable plans for home users and the tech support is fast.
SPanel is also very comfortable to use.
Madison Edith
Easy to deal with, good price for services offered, responsive support. Well done and thanks to the Scalahosting’s team.
Tori Walker
This company has always provided me with fast, friendly and reliable service. As a non IT person it is greatly appreciated. And SPanel is really webmaster-friendly.
Jasmine Moubray
SPanel at Scalahosting is awesome. Overall great service, and expedited everything I needed to get done, provided necessary direction to articles, reviewed and corrected server settings and more. Great Job!
Indiana Veale
Unbeatable professional support. Very patient and always friendly. Scalahosting has great staff and very good customer service + webmaster-friendly SPanel.
Laura Byrne
Wonderful service from their technician who is very kind, patient and professional. He helped me every step of the way and when things got difficult, he took action to fix them. I am delighted with the services of Scalahosting!
Cardoso Ribeiro
Scalahosting is awesome and the representatives are always attentive, kind, and fix the problem every single time. Though I’m not blogging anymore if I ever were to again I would highly recommend using Scalahosting compared to any other. They’re great!
Nebyat Robel
The support consultant has been very helpful. The chat was friendly and relevant to the questions asked. Plans are full-featured and uptime is high. Recommend.
Antonio Brooks
Wow, I was so surprise with the service from Scalahosting, in 2 minutes my problem was solved, that is so professional! And the guy who helped me was really nice and patient ! Big thumbs up!
Michael Allman
Amazing support, patience and pedagogy ! The support of Scalahosting really never disappoint, and this is truly awesome. I have been using them for 4 years now and it seems you guys keep improving your support.
Keep up, it is really valued
And massive thanks.
Lily Wrigley
Superb hosting provider with excellent support and user-friendly SPanel control panel.
All is all right with them.
Ouida Marshall
As always if I have an issue I can count on the staff at Scalahosting to be honest, fair, and professional with excellent results. That is why I use them as a hosting service provider, they do what they can to provide the highest possible customer experience and service.
Silva Ferreira
Since I moved to Scalahosting my site has stayed up and running without problems. They helped me move from my old host seamlessly and the support has been consistently excellent.
Sakarias Henriksson
Excellent service from Scalahosting.
The guys on the support chat are always very helpful, lots of ways to contact them, unlike other companies.
Excellent range of Hosting packages.
I have used then for years and will continue.
Walter Lucchesi
If you are looking for a hosting company, Scalahosting is the place you should go with. Not only because of their cost, but simply because their customer service support is beyond exceptional.
Martin Meyer
Amazing customer support! I was looking for information on the service and the customer support representative was amazing! Plans contain many useful for me features which make my IT life easier.
Hugo Tyrrell
Scalahosting representatives are SUPER FRIENDLY. They are fast and they are helpful. I will definitely recommend them to all my friends as they are p roven to be the best in delivering quality hosting servicers with unique SPanel on sweet terms.
Ella Cosgrove
Their support is impeccable, service and speed of hosting are top-notch. Easy to manage SPanel and one-click installs, fast servers response times. Recommend!
Jasmine Howells
I have had Scalahosting for a couple years and love it. If you need hosting that is easy to manage, this is it. And their SPanel is the best to use comfortably .
Joshua Cordner
Good service with the cheap price, the excellent support is provided by this company. Keep up the good work! SPanel control panel is second to none.
Patrick Inwood
Excellent products, experience and support! Really the best out there!!!
Julian Colquhoun
Great service, actually the best service I have ever received anywhere, ever. This is the place to host especially if you are new to web design and hosting. They really go out of their way to help.
Isabelle Costa
Scalahosting have an awesome customer service! They help me answer all my question patiently.
And their SPabel is simple to use and prices are quite affordable for me.
Connor Barlee
Problem resolved quickly and with no long-winded technical instructions! SPanel is simple and it’s really easy-to-use. Prices are modest.
Abbey Brunker
I am a noob with all these website, hosting and server thingy. So the great team of customer service at the live chat and tech guys is really helpful and patient with helping me out. Something I really need. They never stop until they help me solve the issues. Thank you!
John Nielsen
Amazing support, great SPanel interface. Honestly if you are a customer of the other hosting provider, you need to move to Scalahosting.
Maximilian Hay
My first experience with migration/install of my wordpress install and then reopen ticket for email issue, both were nicely and quite quickly answered, done & fixed.
Very happy so far.
Nicole Oliveira
Love this hosing service best. The are the only hosting company that will really try to solve your problem. Prices are very modest.
Abby Jordan
After 2 years with Scalahosting, I can’t tell nothing but the best about this Team… there has been some issues along the way but they are promptly corrected and on the high quality so there aren’t any “tails” afterwards.
Ashley Oliphant
Our company has been hosting several domains with Scalahosting since 2019 and we have had nothing else than great results in customer service and reliability. Great work. We hope it continues like that!
Arthur Silva
So happy with Scalahosting. Ever since I have made the transition to this company, I always get support immediately and very helpful. Also great for Wordpress beginners to set up a new website. Can totally recommend!
Hudson Borovansky
Great and positive hosting experience with Scalahosting company.
They are quick to reply! Very good customer service!
Kacie Cunningham
Wonderful support experience every time, I will recommend everyone to try this best hosting for perfect results.