I’ve reviewed dozens of web hosting providers, but ScalaHosting caught my attention because of their strong focus on managed cloud VPS — it’s clearly their pride and joy, and after testing, I can see why.
At first, I didn’t expect much. But after setting up a live WordPress site on their platform and running a full round of tests, I realized ScalaHosting has a lot going for it, especially if you want the power of VPS without the technical headaches.
In this review, I’ll walk you through what I tested, what worked well, where they still need to improve, and who I think ScalaHosting is best suited for.
If you’re looking for fast, secure VPS hosting with excellent support, this might be one of the better-kept secrets out there.
My Verdict on ScalaHosting
After running speed tests and stress tests and comparing plan features side by side with other VPS providers, I can confidently say ScalaHosting delivers outstanding value, especially if you’re moving up from shared hosting or want a faster, more secure WordPress experience.
It’s not the cheapest option, and the UI still feels a little clunky in places. But you get excellent performance, daily backups, free migrations, and a support team that responds fast, even at 2 a.m.
If you’re looking for a no-fuss VPS host with real firepower and solid support, ScalaHosting deserves a serious look.
| ⭐ Rating: | 4.5 out of 5 |
| 📈 Best For: | Small businesses, agencies, and bloggers upgrading from shared hosting |
| 🔥 What Stands Out: | Custom control panel, lightning-fast support, powerful VPS features |
| 💡 Pro Tip: | You can start with managed VPS at just $12.71/month and get a free domain, backups, and SSL |
If you’re curious how I came to these conclusions, here’s a look at our review process and why so many readers trust our hosting recommendations:
How I Reviewed ScalaHosting? ✅
To give you a complete picture of what ScalaHosting offers, I looked beyond just the marketing claims and explored how it actually performs in real-world use.
Here are the key areas I focused on:
- Ease of Use: I checked how beginner-friendly the dashboard and control panel are, especially for users moving from shared to VPS hosting.
- Performance & Security: To evaluate server speed and reliability, I ran speed tests, stress tests, and uptime monitoring. I also examined security tools like SShield and backup systems.
- Pricing: I broke down ScalaHosting’s managed VPS and shared hosting plans, renewal costs, and freebies to see if you’re really getting value for your money.
- Support Options: I tested live chat, ticket support, and the help center to find out how responsive and helpful the support team is to different issues.
Each section in this review will walk you through what I found in plain English, with screenshots and data where needed.
How did I test ScalaHosting? 🧪
At WPBeginner, we run every hosting provider through a consistent and thorough testing process to help our readers make informed decisions.
Here’s how I tested ScalaHosting:
Live WordPress Site Setup: I signed up for ScalaHosting’s managed VPS plan and installed WordPress with demo content, images, and plugins to simulate a real website.
Speed Testing with GTmetrix: I used GTmetrix to analyze load times and front-end performance for desktop and mobile users.
Global Server Response Time: I used PageSpeedPlus to measure global server response time and regional latency.
Stress Testing with K6: I simulated up to 50 concurrent virtual users to see how the server holds up under heavy traffic and spikes in load.
Uptime Monitoring: I ran 24/7 monitoring during the testing window to check for any downtime incidents or performance drops.
Support Evaluation: I interacted with ScalaHosting’s support teams across billing, sales, and technical queries to assess response times and helpfulness.
This hands-on testing allowed me to evaluate each host objectively and show you what to expect before you sign up.
Why Trust WPBeginner? 🧡
Why You Can Trust WPBeginner
At WPBeginner, we’ve tested and reviewed dozens of web hosting providers over the past 16+ years. Our goal has always been to help users make informed decisions based on real-world performance, not just marketing claims.
Every hosting review we publish is backed by hands-on testing and years of experience running high-traffic WordPress websites. We’ve worked with beginners, businesses, and developers, so we know what actually matters when choosing a host. For more details, see our editorial process.
This ScalaHosting review is based on our experience, comprehensive tests, complete with performance benchmarks, and direct interactions with their support team.
🔍 With that out of the way, let’s zoom in on ScalaHosting and see what makes it stand out.
About ScalaHosting
ScalaHosting has been around since 2007. They offer different hosting solutions, including shared, managed VPS, and cloud hosting plans.
What caught my attention early on was their in-house technology. While most VPS providers stick with third-party tools like cPanel, ScalaHosting built their own platform from the ground up.
SPanel (their custom dashboard), SShield (their security suite), and in-house email protection are all unique to ScalaHosting. That kind of full-stack control tends to mean better performance, tighter security, and faster support.
They offer shared and reseller hosting too, but it’s clear that their real innovation and engineering effort is poured into their cloud VPS infrastructure. That’s where ScalaHosting stands out.
In the rest of this review, I’ll put ScalaHosting to the test and share our real-world results, including speed, support, and whether the features are worth the price.
ScalaHosting Pros and Cons
After testing ScalaHosting’s managed VPS plans, here’s a quick overview of what stood out — both the good and the not-so-great parts.
✅ What We Like
- Custom control panel (SPanel): Built in-house, faster than cPanel, and packed with VPS features.
- SShield security: Blocks threats automatically and monitors traffic in real time.
- Free daily backups: Offsite backups are included even on the entry-level VPS plan.
- Lightning-fast live chat: I consistently got responses in under 30 seconds, even late at night.
- Free migrations + domain + SSL: Easy to switch without added cost or technical hurdles.
❌ What We Don’t Like
- UI can feel clunky: SPanel is powerful, but parts of the interface feel a bit outdated.
- Higher renewal rates: The first-term discounts are great, but full-price renewals add up fast.
- Limited native server locations: ScalaHosting has three of its own data centers. You’ll need AWS or DigitalOcean integration for wider reach.
ScalaHosting Performance Tests
Performance is one of the biggest reasons I recommend (or don’t recommend) a web host. So I ran four key tests on ScalaHosting: speed, server response time, stress testing, and uptime monitoring.
Speed Test Results
I tested a fresh WordPress site on ScalaHosting using GTmetrix. The results were impressive—fully loaded in 1.0 seconds, with a Largest Contentful Paint (LCP) of just 492ms.
This was without me optimizing anything. You could save even more time off that load speed with a CDN and some fine-tuning.
Server Response Time
Next, I ran server response tests using PageSpeedPlus. ScalaHosting’s performance was excellent across the board.
Canada responded in just 195ms, with the U.S. and Europe staying comfortably under 500ms. Even visitors from Tokyo and São Paulo would see decent speeds without a CDN.
Stress Testing (K6 by Grafana Labs)
To simulate real-world traffic spikes, I used K6 to send up to 50 virtual users hitting the site at once. The results held steady with an average response time of just 457ms.
There were no failed requests or server slowdowns, which shows ScalaHosting’s cloud VPS setup can handle serious load, even without a CDN or caching plugin.
Uptime Monitoring
I also tracked uptime over several days and found no outages during the entire test period. That’s 100% uptime—exactly what you want from a mission-critical host.
ScalaHosting promises a 99.9% uptime guarantee, but my experience so far has been even better.
Features and Ease of Use
Most VPS hosts stick you with cPanel, but ScalaHosting takes a different approach. They’ve built their own custom dashboard called SPanel. It’s faster, cleaner, and easier to use compared to traditional control panels.
When I tested it, I could manage everything in one place. Websites, domains, email accounts, databases, and backups were all easy to access and quick to use. There was no extra clutter or confusing menus.
- One-click WordPress installer: Softaculous is built in, so launching a new site took me less than a minute.
- Automated daily backups: My VPS was backed up offsite every day without any setup, which is something many hosts charge extra for.
- Free website migration: I asked them to move an existing WordPress site. Their team handled it quickly, and there was no downtime.
- SShield Security: ScalaHosting’s built-in protection blocked threats in real time and even notified me when something looked suspicious.
- Email Protection: Their custom mail filtering helped keep my inbox clean without needing third-party tools.
- SPanel vs. cPanel: I didn’t miss cPanel at all. SPanel gave me more control and used fewer server resources. It’s also free, which saves money over time.
If you’re switching from shared hosting or just want more control, SPanel makes it easy to manage your site without a steep learning curve.
ScalaHosting Plans and Pricing
ScalaHosting offers two types of plans I looked into closely: Managed Cloud VPS and Shared WordPress Hosting. ScalaHosting really invests its energy in the cloud plans, but the shared plans might work if you’re on a tight budget and don’t need root access.
All plans come with free SSL, automatic daily backups, SShield protection, and the SPanel control panel. As a nice bonus, you also get a free domain for the first year.
Managed Cloud VPS Hosting
Here’s a breakdown of the managed cloud VPS hosting plans. These are best for business sites, agencies, and anyone serious about performance and control. Pricing is based on a 3-year commitment.
| Plan | CPU | RAM | Storage | Bandwidth | Price (3-Year Term) |
|---|---|---|---|---|---|
| Entry Cloud | 2 Cores | 2 GB | 50 GB NVMe | Unmetered | $12.71/month |
| Premium Cloud | 2 Cores | 4 GB | 50 GB NVMe | Unmetered | $25.46/month |
| Business Cloud | 4 Cores | 8 GB | 100 GB NVMe | Unmetered | $38.21/month |
| Enterprise Cloud | 8 Cores | 16 GB | 150 GB NVMe | Unmetered | $59.46/month |
Any of these VPS plans allows you to host unlimited websites and comes with a 30-day money-back guarantee. The upgrade process is pretty smooth if you ever need more resources.
Shared WordPress Hosting
ScalaHosting also offers shared hosting plans, but they come with fixed storage limits. I think they’re best suited for small personal projects or starter sites.
Here’s how they compare:
| Plan | Websites | Storage | Bandwidth | Extras | Price /mo |
|---|---|---|---|---|---|
| Mini | 1 | 10 GB NVMe | Unmetered | Free SSL, Backups | $2.95 |
| Start | Unlimited | 50 GB NVMe | Unmetered | Unlimited Email | $5.95 |
| Advanced | Unlimited | 100 GB NVMe | Unmetered | Priority Support | $9.95 |
| Entry Cloud | Unlimited | 50 GB+ NVMe | Unmetered | Dedicated IP | $14.95 |
Bonus Tip 💡: WPBeginner readers get up to 81% off with our exclusive deal. Don’t forget to use our ScalaHosting coupon to save more.
Keep in mind that renewal prices are higher. ScalaHosting’s discount is only for the first term, so factor that into your long-term budget.
ScalaHosting Customer Support Experience
Good support can make or break your hosting experience. I’ve used providers that took hours to respond and others that left me hanging with canned replies. So, while testing their plans, I paid close attention to ScalaHosting’s support quality.
They claim an average 30-second live chat response time, and surprisingly, they stuck to it. Every time I contacted support, I got a real human almost instantly.
No chatbot runaround, no waiting in a queue wondering if someone would ever show up.
The agents I spoke with were helpful and technical. I asked questions about their backup system, server locations, and the best upgrade path from shared hosting to VPS, and every answer came quickly and confidently.
If you prefer email, they also have a ticket system with an average first reply time of 15 minutes. I tested that, too, and my replies came in under 10 minutes each time.
From my experience, this level of responsiveness is rare, especially for a provider that isn’t part of a huge corporation. It’s a big reason why I’d recommend them to someone running a business site or anything that can’t afford to go offline without answers.
Final Verdict: Should You Use ScalaHosting?
I didn’t expect to enjoy using ScalaHosting as much as I did, but their focus on cloud VPS really won me over.
They’re not trying to be everything for everyone. Instead, they’ve doubled down on fast, secure, and scalable VPS hosting, and it shows. The performance of their servers was incredible, even under traffic spikes.
Unlike some other cloud hosting providers, ScalaHosting offers a beginner-friendly managed VPS cloud hosting experience. I really enjoyed using the custom control panel, built-in security tools, and interacting with their responsive support team.
I recommend ScalaHosting for small businesses, agencies, or developers who need more performance and flexibility than shared hosting offers.
Just be prepared for the higher renewal rates and fewer native server locations. If those aren’t deal-breakers, you’ll likely be very happy with what ScalaHosting delivers.
Overall, it’s a strong contender in the managed VPS space—and a great fit for WordPress users who’ve outgrown shared hosting and want more control without the headaches.
Here is a quick summary of my ScalaHosting review:
| ScalaHosting Review Summary | |
|---|---|
| Performance grade | A+ |
| Average load time | 1.04 s |
| Average response time | 120.4 ms |
| Free domain | Yes |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Live Chat / Knowledge base |
| Start with ScalaHosting | |
FAQs About ScalaHosting
Is ScalaHosting good?
Yes, ScalaHosting is a reliable VPS hosting provider for WordPress websites. We’ve used them for various projects, and their performance and security stand out. Their cloud VPS hosting is fast, secure, and scalable, making it a great choice for anyone from small businesses to larger enterprises.
Where are ScalaHosting servers?
ScalaHosting operates multiple data centers worldwide. They have facilities in Dallas, Texas (USA), Sofia (Bulgaria), and Bucharest (Romania). Additionally, they partner with DigitalOcean and AWS, allowing them to provide hosting services on servers located around the globe.
What is the uptime guarantee for ScalaHosting?
ScalaHosting offers a 99.9% uptime guarantee for its VPS hosting services. This means they commit to keeping your website online and accessible almost all the time. While no service can guarantee 100% uptime, their track record and reliable infrastructure ensure high availability.
How easy is it to scale my VPS plan with ScalaHosting?
Scaling your VPS plan with ScalaHosting is very easy. You can upgrade or downgrade your plan with just a click. This flexibility is great for growing businesses or changing needs, and we’ve found it to be a smooth process every time we needed it.
Ready to get your online business up and running? Check out ScalaHosting’s managed cloud VPS hosting now, and get a discount by using our ScalaHosting coupon.
Gene Peters
Scalahosting is an attractive option whether you’re starting a new website or looking to move from your current host because of its extensive service offering and commitment to quality. They guarantee that your hosting experience will be successful and seamless because to their user-friendly interface, strong security measures, and first-rate support.
Eva Spicer
My experience with Scalahosting has been very positive. As I have stated, the customer service is excellent. I would not hesitate to recommend them.
Claudia Ebersbach
We use their plans to obtain hosting services of a very good quality with user-friendly SPanel.
Marie Holm
In general, the experience of cooperation with Scalahosting is positive.
We have been successfully using their VPS for 2 years.
Michael Gilpin
Customer service is very responsive, helps in any troubleshooting. No downtime.
Edward Welch
The Mini shared hosting plan starts at just $2.95/month, which is highly competitive, particularly given the range of features included. Even the VPS plans are affordably priced, making them accessible for small businesses and developers looking for more power and flexibility.
Mineo Oota
Everything fits, the server is fast, the channel is fast, the price is very adequate and the support answers very fast. If anything, the support will respond very quickly
Pavel Kolda
Hosting works great, considering that this is the first time I am dealing with my own site, support is always ready to help and solve any problem, I recommend it!
Emmanuela Swaan
Speed of work, fast response from the helpdesk, prices, SPanel – all is good at them.
Georgia Fennescey
Their team helped me with the migration and customization of each of them. I was particularly impressed with the speed with which the sites were activated. The level of availability of the sites fully satisfies my requirements and the support team responds promptly to all my queries. No complaints have arisen so far.
Cain Hay
You know their Staff helped me solve a problem I had without questions … solved my problems and now thing work great for me.
Sammie Fleming
They are always good! SPanel is really good for me. I run 8 websites and they have never been anything but professional and patient.
Timothy Oneal
The advice given was very clear and efficient, and was received very quickly after my initial contact. A lot of detail was put into the steps I should take and the detail needed to solve my problem.
Susan Hall
I don’t even need to think about who is my web host. There are no hassles, no worries, their service is really recommended.
Stine Krogh
I have been with Scalahosting for years. Number one in all their hosting services especially tech support! Very knowledgeable in all areas.
Yasmin Barbosa
1. The product range offers a fit for almost everyone, at a prices that fit comfortably.
2. The support team is excellent: fast, efficient, professional, caring, knowledgeable, courteous, dedicated problem-solvers.
Siddiq Dabir
It is the best support that I know.
Efficient SPanel control panel.
Penny Wright
As someone who has utilized hosting from Scalahosting for over 6 years there are an “Excellent with customer service operation on support and sales and service” is very good questions and issues are resolved in a timely manner. Value of hosting is exceptional compared to other hosing company. Scalahosting is a cut above.
Tauno Sibelius
I believe their customer service is fantastic, which is one reason I stay; I know I can find hosting cheaper elsewhere, but the customer service keeps me with them.
David Clark
As always, the support staff answers emails very quickly. They are always so helpful and knowledgeable. So pleased with them. Have been with Scalahosting for many years. Excellent value for money too. Definitely recommend them.
Alicia Curley
I have had support immediately and excellent service!
I have been with them for a few years now and yes, there were a few hitches at first but I cannot fault them at all, especially the technical support and excellent customer service.
Joyce Bui
Excellent hosting service with user-friendly SPanel and high uptime make Scalahosting attractive for me, their support is always very helpful. Definitely would recommend.
Gemma Lampungmeiua
I want to say that Scalahosting is a great hosting company which have so many tools, fantastic support, they are excellent in delivering hosting services.
Rick Cephas
What a fantastic company to deal with! They have never failed me.
Servers are stable and prices are competitive.
Frank Taber
So glad I went with Scalahosting! Someone is always there if I need to ask a question- and I have had many as am pretty new to having a website. SPanel is also user-friendly and prices are quite right for me.
Albert Iversen
Scalahosting is a company that I have a deep admiration for. Their attentiveness in addressing issues is truly remarkable, and they consistently provide excellent support. Their friendly and polite nature is also very much appreciated.
Viktor Jovanovic
I have been with Scalahosting for just under a year. All the services you would expect from a web hosting company are available. But, the most important one for me is Support! They have never disappointed me. excellent come’s to mind. I would highly recommend them.
Casey Hoffman
I can’t shout loud enough about the support from Scalahosting. Within minutes I had assistance and was able to resolve the issue I had with my website transfer in a timely way.
Robert Johnson
Scalahosting offer great service options for a variety of hosting choices at an affordable cost. I’ve had reason to use their support on a few occasions and they jump on any issues straight away. I can’t recommend them highly enough.
Tyler Atkins
Everything is working correctly and the management system is well deserved and easy to use. Overall I’m very pleased.
Mikaela Heinonen
Their support was super professional, fast, clear and helpful. Perfect company for hosting any web sites with!!!
Toni Thomas
A business built with a focus on sustainability, good pricing, great and personable support. What’s not to like? Completely happy with these guys.
Dennis Muthomi
I am small business owner, I’ve been using Scala Hosting for VPS for about a month now, their 24/7 support is the main reason I migrated from cPanel, and I’ve had no regrets. whether it’s day or night, I can open a live chat in just less than 30 seconds, and their really knowledgeable staff assists me in real-time if any issues arises
Jamie Bailey
I have been using Scalahosting for years and can thoroughly recommend them. No problems at all and any queries or random technical questions that I have are always answered really quickly. Excellent!
Connor Stonor
The customer service is always so helpful. I continue to recommend Scalahosting for clients needing better, faster hosting. It isn’t the cheapest but it is worth the money.
Melody Gray
The experience was great and very quick. I am super pleased with the service I got + simple-to-use SPanel!
Eshan Anderson
Naturally, when my website breaks, it’s on my long holiday weekend. I was glad to be able to get the problem looked at right away. Even better, their technician was immediately able to fix it. Such a relief!
Joel Glassey
I want to drop a line about Scalahosting company as my best hosting provider with usable SPanel which I have ever used. Prices are all right for me and support is prompt and active around the clock. I enjoy being their successful customer.
Enzo Gomes
Speedy, professional and fixed the issue! 100% recommend! SPanel is a nice control panel for me with a lot of features.
Wendy Bullock
Agent understood the issue with my site and resolved it in good time with an explanation of why the problem had occurred. Great hosting service with nice SPanel which helps me much manage my VPS account!
Marija Sochor
I’ve used Scalahosting twice now and they have solved both of my issues QUICKLY (as in, within 15-30 minutes). Very easy to communicate with and affordable! Definitely plan on using them again and again and again….
Eric Bratcher
Excellent hosting services with simple-to-use SPanel at great prices. Excellent, fast, thorough support!
I have been a client for several years now.
Victoria Stace
Their tech support is superb. Quick, correct, helpful and most of all, friendly. I’ve been on many different hosts over the past two decades, and Scalahosting is at the top of my list.
Arianna Colombo
I 100% recommend Scalahosting services, they’re amazing! SPanel has a nice navigation and servers are as stable as a rock. Good to have a deal with.
Tomoha Kawahara
Always have a great Experience! Everyone is always quick to help and the issues are resolved.
Bozidar Dujmovic
Amazing communication, work, SPanel and support!!!
Elizabeth Milliken
The support is very helpful. I just described the problem and the assistant found and fixed the problem themselves, so it was very fast and convenient for me. SPanel is a plus from them.
Good to be their successful client.
Ruth Allie
I have never been with a better hosting company. The prices they have are reasonable and affordable. Their customer service is right on the money. They are a very nice company.
Ursula Adler
I choose Scalahosting because of the reviews, quality of service, user-friendly SPanel control panel & packages offered. They offer a reliable service, great speed & fantastic customer service.
Linnea Hallan
Scalahosting provides an awesome service !!
They are offering great plans at a affordable cost.
Their tech support is superb and hands down.
Keep up the good work , Scalahosting.