I have used SiteGround for more than a decade, and WPBeginner itself runs on SiteGround’s cloud platform. That gives me a behind-the-scenes look at how their servers handle real traffic, which no throwaway test site can match.
In July 2026, I tested SiteGround the same way I tested 14 other WordPress hosting companies, with an identical WordPress site on a custom domain, the same tools, and the same checklist.
This SiteGround review will show you the real numbers from my rigorous speed test using industry-standard benchmarking tools.
Quick Answer – Is SiteGround Worth It?
Yes, SiteGround is worth it if you want a host where a real human answers the phone at any hour. It scored 75 out of 100 on our WPBeginner Score, which places it 4th out of our 7 recommended hosts.
In our hosting speed test, SiteGround showed content in 608 ms, faster than the 659 ms median of the popular hosts we tested. It is also one of the few budget hosts we tested that includes 24/7 phone support on every plan.
Their StartUp plan costs $2.99 per month for the first year. It offers a balance of affordability, high-performance, and beginner-friendly tools to build your website.
SiteGround at a Glance
| SiteGround Test Summary (July 2026) | |
|---|---|
| WPBeginner Score | 75 / 100 |
| Speed (LCP) | 608 ms |
| Global response time | 369 ms average across 6 regions |
| Uptime | 99.96% over a 30-day monitoring window |
| Pricing | From $2.99/mo with our link, renews at $17.99/mo |
| Support | 24/7 live chat, phone, and tickets on every plan |
| Best for | Site owners who want the most complete support |
You can see how SiteGround ranks against all the hosts I tested in our best WordPress hosting comparison, which uses the same data as this review.
About SiteGround
SiteGround started in Sofia, Bulgaria in 2004 and now hosts more than 3 million domains with a team of over 500 people. Its hosting runs on Google Cloud infrastructure with 11 data centers across North America, Europe, Asia, and Australia.
We host WPBeginner and several of our partner sites on SiteGround’s enterprise cloud platform. Even so, I did not let our own history with the company influence this review, and the verdict below comes from what my hosting speed test actually measured.
Pros and Cons of SiteGround
Pros
- The most complete support of the budget hosts we tested – 24/7 chat, phone, and tickets on every plan
- Runs on the Google Cloud platform with built-in caching and the Speed Optimizer plugin
- Daily backups on every plan, with up to 30 copies kept – the deepest backup retention of the hosts we tested
- Free domain for the first year, free CDN, free SSL, and email hosting on all plans
- 608 ms LCP in our speed test, faster than the 659 ms median of the hosts we tested
- Proven on real websites – WPBeginner and several of our partner sites run on SiteGround’s cloud platform
Cons
- The steepest renewal jump of our budget picks – the $2.99 intro price rises to $17.99 per month after the first term
- The entry StartUp plan covers 1 website, 10 GB of storage, and around 10,000 visits a month
- Slower under sustained load than the fastest hosts we tested – a 129 ms P95, where Hostinger held 21 ms
- Staging and Ultrafast PHP start on the GrowBig plan, not on StartUp
How I Tested SiteGround (Methodology)
I used the same testing protocol for every hosting company in our comparison. I set up an identical WordPress site with a default theme and test content, including images, on a custom domain.
Then I ran the same four tests – GTmetrix for speed and LCP, k6 for stress with 50 virtual users at the same time, a response-time test from 6 global regions, and 30 days of UptimeRobot monitoring.
Those four tests make up the performance side of the WPBeginner Score, which counts for 80% of the total. Each test carries a set weight, so no single lucky number can carry a host.
The other 20% of the score comes from value. For that part I look at what the plan really costs and gives you in return, including the intro price, the renewal price, how many sites and how much storage you get, the plan limits, and the quality of support.
SiteGround’s 75 is an honest number. It reflects good speed and response results, a weaker number under sustained load, and a value grade that the renewal price holds down.
The full methodology, the exact weights, and every host’s raw numbers are in our best WordPress hosting guide.
SiteGround Performance Test Results
Below you can find my full SiteGround speed test results.
Speed Test – 608 ms LCP
Largest Contentful Paint (LCP) measures how quickly the main content of a page appears. It is the speed number Google’s Core Web Vitals care about most.
My SiteGround test site showed an LCP of 608 ms, and the full page loaded in 1.1 seconds.
That is a strong result for a shared plan. The median LCP of the popular hosts I tested was 659 ms, so SiteGround came in ahead of the pack.
The fastest hosting company in our tests, Levamo, loaded in 358 ms. So SiteGround is not the speed champion, but it is comfortably in the faster half of our data.
Server Response Time – 369 ms Global Average
Speed test tools load the whole page with images included, but that’s only one part of the performance. To see raw server speed, I also measured time to first byte (TTFB) from data centers in 6 regions around the world.
SiteGround averaged 369 ms across the 6 regions.
Response times were good in North America and Europe. South America and Japan were slightly slower, which is normal when the test site sits far from those regions.
If your audience is global, then turn on SiteGround’s included CDN. It serves your content from locations closer to your visitors and closes most of that gap.
Stress Test – 129 ms P95 With 50 Virtual Users
To see how a host behaves under a traffic spike, I sent 50 virtual users to the test site with k6 by Grafana Labs and recorded the P95 response time.
SiteGround’s response time fluctuated a bit during the test, but it did not fail a single request and held a P95 response time of 129 ms.
A 129 ms P95 means the site stayed fast for visitors even during the spike, and zero failed requests is the result that matters most for a real site.
At the same time, the fastest hosts we tested held lower numbers under the same load, and Hostinger recorded a 21 ms P95. If sustained heavy traffic is your main concern, the comparison table below shows how the similarly priced hosts stack up.
Uptime – 99.96% Over 30 Days
I monitored the SiteGround test site with UptimeRobot, checking every 5 minutes. Over the 30-day window, it recorded 99.96% uptime with one incident of 15 minutes.
Most hosting companies promise 99.9% uptime, and SiteGround stayed above that promise in our window. One 15-minute issue in a month is a small miss, but I would rather show you the exact number than round it up.
Our own longer track record backs this up. WPBeginner has run on SiteGround’s cloud platform for years, and reliability has never been the reason we thought about leaving.
How SiteGround Compares to Other Hosts We Tested
The speed test numbers on their own do not give you the full picture. Here is how SiteGround performed compared to other similarly priced hosts from our comparison, all tested with the identical setup.
| Host | LCP | Global response | Uptime | Intro / renewal | WPBeginner Score |
|---|---|---|---|---|---|
| SiteGround | 608 ms | 369 ms | 99.96% | $2.99 / $17.99 | 75 / 100 |
| Hostinger | 659 ms | 227 ms | 100% | $2.69 / $10.99 | 88 / 100 |
| Bluehost | 933 ms | 599 ms | 100% | $2.99 / $9.99 | 69 / 100 |
| DreamHost | 986 ms | 658 ms | 100% | $1.99 / $7.99 | 64 / 100 |
The WPBeginner Score weighs performance at 80% and value at 20%. SiteGround’s 75 reflects exactly what you see above. It beats Bluehost and DreamHost on every speed metric, while its renewal price and entry limits keep the value side of the score down.
To see the full rankings, and the raw data for every host we tested, check out our best WordPress hosting guide.
SiteGround’s Infrastructure and Technology
Most other SiteGround reviews skip what’s under the hood of their platform, and I believe it’s worth highlighting.
Google Cloud platform – SiteGround runs on the Google Cloud network with distributed SSD storage. That is the same class of infrastructure many expensive managed hosts use, and it is part of why our speed numbers came in ahead of the median.
Server stack – each account runs in its own Linux container with a mix of Apache and NGINX on top, so a problem on one account stays isolated from everyone else. An in-house system checks server status every half second, and human engineers watch the infrastructure around the clock.
Caching – every plan gets all three levels of SiteGround’s SuperCacher. It caches static files and dynamic pages out of the box, and you can switch on Memcached for database queries.
Their free Speed Optimizer plugin controls caching, image optimization, and lazy loading inside WordPress. The servers also run Brotli compression, which produces files up to 20% smaller than gzip.
PHP and databases – SiteGround manages your PHP version for you and updates it automatically once a new release is stable. Its custom MySQL setup is tuned for busy sites, and GrowBig and higher add SiteGround’s Ultrafast PHP, which they say cuts time to first byte by up to 30%.
Data centers – SiteGround has 11 data centers across North America, Europe, Asia, and Australia, and you choose your location during signup. I recommend picking the one closest to your audience.
CDN and security – SiteGround’s in-house CDN caches your content on more than 170 edge locations, and every plan includes free SSL, a custom web application firewall, and AI anti-bot protection. Their free Security Optimizer plugin adds login protection and malware scanning.
Backups – SiteGround backs up your site daily, keeps up to 30 copies, and stores them off-site across multiple data centers. That is the deepest backup retention of the hosts we tested, and it comes on every plan.
AI tools – every account includes SiteGround AI Studio with 20,000 free monthly tokens, plus a built-in AI agent that can update content, manage plugins, and make bulk changes on your WordPress site from a chat.
SiteGround Hosting Plans and Pricing
SiteGround offers shared, managed WordPress, WooCommerce, and cloud hosting. For most readers of this review, the shared WordPress plans are the relevant ones.
- StartUp – 1 website, 10 GB storage, and capacity for around 10,000 visits a month. $2.99 per month for the first 12-month term with our link, renews at $17.99 per month. You still get the free domain, daily backups, the CDN, and email hosting even on this tier.
- GrowBig – unlimited websites, 50 GB storage, and capacity for around 100,000 visits a month. Starts at $4.99 per month, renews at $29.99. This tier adds staging, on-demand backups, and SiteGround’s Ultrafast PHP setup.
- GoGeek – unlimited websites, 100 GB storage, and capacity for around 400,000 visits a month. Starts at $7.99 per month, renews at $44.99. It adds Git integration, white-label tools for client work, more server resources, and priority support.
SiteGround treats those visit numbers as a reference point rather than a hard limit. The real constraint at each tier is server resources. StartUp allows 200,000 files (inodes), GrowBig 400,000, and GoGeek 600,000, with more CPU allowance at each step up.
All plans include a free domain for the first year, free SSL, SiteGround’s CDN, email hosting, daily backups, and the custom Site Tools control panel. All plans also come with a 30-day money-back guarantee.
My honest advice is to treat GrowBig as the real SiteGround plan, and StartUp as a trial of the platform. The staging tool and Ultrafast PHP on GrowBig are the features you will miss first as your site grows.
Free and Paid Hosting Addons
SiteGround’s headline price is honest, but a few extras start free and later become paid. Knowing these up front will save you surprise charges.
- Free domain – free for the first year on .com, .us, .org, and .net registrations, then it renews at the standard domain rate. If you cancel within the 30-day guarantee window, the domain registration itself is non-refundable. This is fairly standard practice across all shared hosts that offer a free domain.
- Domain privacy – free for the first year on supported domain extensions, then it renews at an extra yearly cost. Again, most shared hosts handle privacy the same way.
- Renewal prices – all three plans renew well above the intro price ($17.99, $29.99, and $44.99 per month). Renewal jumps are common across the shared hosting industry, so sign up for a longer term to lock the intro rate for longer.
- StartUp plan caps – the entry plan limits your account to 200,000 files, where GrowBig allows 400,000 and GoGeek 600,000. Staging and Ultrafast PHP also start on GrowBig, so plan for that tier if you run anything image-heavy.
- Email limits – email accounts are unlimited, but they share up to 10 GB of storage taken from your plan’s disk space, and sending caps at 400 emails per hour on StartUp and GrowBig (800 on GoGeek). A newsletter with real volume belongs on a dedicated email service anyway.
- Refund rules – the 30-day money-back guarantee covers the shared hosting plans but not domain registrations.
SiteGround Support
This is where SiteGround really stands out. Every plan includes 24/7 support from real humans through live chat, phone, and tickets, which is the most complete support lineup of the budget hosts we tested.
Most hosts at this price stick to chat only. Being able to call a real person at 3 am is the reason I suggest SiteGround to anyone who gets nervous handling tech on their own.
There is also an AI-powered assistant inside the Site Tools dashboard that resolves common questions instantly, plus hundreds of well-organized tutorials and video walkthroughs. One honest note – SiteGround does not offer support over email, so you will go through chat, phone, or tickets.
My support opinion here comes from years of real use, not a test ticket. WPBeginner and several of our partner sites run on SiteGround’s cloud platform, and their technical team has been rock-solid whenever we needed help at scale.
Who Should Use SiteGround and Who Should Look Elsewhere
Choose SiteGround if you want hosting with a real safety net. The 24/7 phone, chat, and ticket support on every plan, the Google Cloud platform, and daily backups with 30 kept copies make it the pick for a business site where you want expert help one call away.
Look elsewhere if the long-term price is your deciding factor, since Hostinger renews at $10.99 per month against SiteGround’s $17.99. The same goes if you want the simplest possible first-site start (Bluehost installs WordPress for you at signup), or you run a high-traffic eCommerce site that needs top performance under load, where Levamo led our tests (see our full hosting comparison).
Final Verdict – Is SiteGround the Right Choice for You?
SiteGround is perfect for site owners who want premium managed-style hosting with the most complete support at a budget entry price. It is the host we trust with WPBeginner itself, and it has earned that trust over more than a decade of use.
My verdict – if you want a host where help is one call away, visit SiteGround and start on the StartUp plan, then move to GrowBig as your site grows. If price or raw speed under load is your deciding factor, our best WordPress hosting comparison shows which host won each category on the same tests.
FAQs About SiteGround
1. What are the disadvantages of SiteGround?
Based on our tests, the main ones are the renewal price (the $2.99 intro rises to $17.99 per month after the first term), the entry plan limits (1 website, 10 GB storage, and around 10,000 visits a month), and a slower result under sustained load than the fastest hosts we tested (129 ms P95). Staging and Ultrafast PHP also start on the GrowBig plan rather than on StartUp.
2. Is SiteGround worth the renewal price?
It depends on what you value. At renewal, StartUp costs more than Bluehost ($9.99) or Hostinger ($10.99), and what you get for the difference is the Google Cloud platform, daily backups with 30 kept copies, and phone support on every plan.
I believe that trade is worth it for a business site that wants a human on call. If your goal is the lowest long-term bill, then pick a longer initial term to delay the renewal, or choose a cheaper host.
3. Is SiteGround better than Bluehost?
On our identical July 2026 tests, SiteGround was faster than Bluehost on every metric. It showed content in 608 ms against Bluehost’s 933 ms, and its global response time was 369 ms against 599 ms.
Bluehost counters with a cheaper renewal ($9.99 against $17.99 per month) and 10 websites on its entry plan, where SiteGround gives you one. Our SiteGround vs Bluehost comparison goes deeper.
4. Is SiteGround better than Hostinger?
It depends on your priority. SiteGround showed content faster in our speed test (608 ms against Hostinger’s 659 ms) and is the only one of the two with phone support.
Hostinger held up better under sustained load (a 21 ms P95 against SiteGround’s 129 ms), renews cheaper at $10.99 per month, and gives you 3 websites on its entry plan. That mix is why Hostinger scored 88 on our WPBeginner Score against SiteGround’s 75.
5. Can SiteGround handle high traffic?
In our stress test with 50 concurrent users, SiteGround held a 129 ms P95 response time with zero failed requests. That is a solid result, though slower than the fastest hosts we tested under the same load.
The StartUp plan is rated for around 10,000 visits a month, so a growing site should plan on GrowBig or GoGeek. For even bigger sites, SiteGround’s cloud platform is the proven step up, and it is what WPBeginner itself runs on.
6. Does SiteGround offer a free domain name?
Yes, SiteGround currently includes a free domain name for the first year with all of its hosting plans. You can register a .com, .us, .org, or .net domain at no extra cost during signup, and it renews at the standard rate after year one.
7. Where are SiteGround’s servers located?
SiteGround has 11 data centers on multiple continents, including the United States, Europe (Madrid, London, Frankfurt, Paris, and Eemshaven), Singapore, and Sydney. You choose a server location close to your audience when signing up, and the hosting runs on Google Cloud infrastructure.
8. Does SiteGround use cPanel?
No, SiteGround no longer offers cPanel and instead built its own control panel called Site Tools. In my experience it is faster and easier to use than cPanel, and it keeps day-to-day tasks like email, SSL, and backups in one place.
9. Which SiteGround plan should I get?
We recommend starting with their StartUp plan if you run one small site, and moving to GrowBig when you need staging, more storage, or more than one website. Upgrading later takes a few clicks, so there is no reason to overbuy on day one.
WPBeginner users get an exclusive discount of up to 83% with our SiteGround coupon.
Changelog
- August 2026 – Rebuilt the review around our July 2026 test data (speed tested July 23, response time July 24, 30-day uptime window). Added the WPBeginner Score, the comparison table against similarly priced hosts, the infrastructure section, and the pricing fine print with current renewal rates.
We hope this review helped you with your WordPress hosting research and helps you choose the right WordPress host for your needs. You may also want to see our pick of must-have WordPress plugins for business websites.
If you have any questions or feedback about my SiteGround review, please send me a message. I love hearing from our readers.
Also you can scroll below to read real SiteGround user reviews from other business owners from around the world.
Vipul Gupta
SiteGround customer service is amazing. It is the best hosting company. It is the only one I would ever consider using. Really Superb…
John Kawas
Simply the best support anywhere! Thank you so much!
Pippa Davies
Just had fast and incredibly helpful support from Ivan at SiteGround this afternoon – they are excellent in my experience
Erol
Perfect guys! Thanks!
Jeff
I’m a reasonably advanced user (20+ WordPress installs, a dozen addon domains and a couple of APIs), so when I need support, it’s usually for something a little more challenging that a Google search didn’t solve!! Every time I contact SiteGround support by chat, I get someone who understands the issue quickly and either points me in the right direction or offers to solve the issue for me.
The hosting is always solid (I use a couple of monitors to check uptime), and package features are comparable or better than others. Since the support has been so great, switching from my old provider of 10+ years was a pretty easy decision. It’s been over a year, and I’m now switching my friends over as well.
Here’s hoping the service stays this good (and so well priced) so I don’t need to change for another 10 years! Well done SiteGround, keep it up
Lee Branch
SiteGround are awesome! Have recently switched from WPEngine as SiteGround outperform them not just on price, but also on site speed and performance, hosting features and flexibility (i.e. adding non-WordPress software which WPEngine doesn’t allow) and great support. WPEngine are great too, so SiteGround has set the bar really high!
mohamed ajmal
Excellent service for hosting and domain ,because when ever have the issue ,it support immediately and good response.
Dice
Fantastic amazing support service. Very helpful and a tribute to SiteGround!
Tesfalem Idris
Ever ready Server and the support ………….. Keep it up!
John Tanner
Their email is flaky at best, and at times terrible. I’ve had no end of trouble, not least that my sites keep going down because of too many open IMAP connections. If you need more than one email address, or more than one client (eg a phone, a desktop and a laptop) you will quickly have too many IMAP requests. They offer technical solutions, none of which work and they refuse to take any responsibility. They fob you off. So your email doesn’t work and your sites are down.
They recommended I switch from a £6 a month scheme to one that costs £36 in order to get decent email. That’s bait and switch if you ask me. they don’t deserve all these glowing reports. I wonder how they got here…
Linda MacDonald
Unfortunately, I have to agree. The support team is quick to respond, but I haven’t had one decent, helpful reply. E.g. when all my ALL my page breaks disappeared, they where quick to reply, but ended up recommending that I seek a professional word press expert. So I did, and the problem was resolved in a matter of minutes, but at a high cost. And this is annoying considering that I did not purchase the cheapest hosting solution. It’s disappointing.
Jeannie
I switched to SiteGround several months ago. Cannot express my satisfaction with them adequately. Chat is ALWAYS available and fast. Every level of service is prompt, clear, professional. Worth every penny for my plan, and have not been down or compromised on any of my sites even once so far. Absolutely thrilled with SiteGround, more so than any other hosting company I have ever used (and I’ve used several).
Qi Mu
I opened a ticket, and within five minutes I got a perfect answer. I am very happy with SiteGround.
Kevin
Just getting moved over from Site5 hosting. Siteground so provided me with excellent customer service and the security I need. Site5 would give me open promises that never materialize in over 2 years with copy and paste answers to support questions. I am looking forward to many years with Siteground and the price is right on. Thank you
lyes
Great guys very helpfull
Gary
Their are two things we can apply to every market, whether it be hosting services or selling running a spa…”Deliverables” or “Outcomes” Deliverables come and go, but outcomes create experiences, memories & returns.
Siteground is an example of an “Outcome”, meaning an experience that brings peace of mind and comfort in knowing that no matter what the issue, you not only can count on their team, you know that in the end, the outcome has either solved your issue or guided you in the right direction.
Pete Perry
Always the best support. Glad I chose you guys and looking forward to doing more and more business!
Carlos Cruz
Amazing servers and support!
Rod Ward
I’ve used many hosting services in my time but I have NEVER found one as good as SiteGround.
One thing REALLY I appreciate is that I can get instant access to technical help at any time of the day or nite…and they ACTUALLY SPEAK ENGLISH! Not only that, they DO know their stuff. ‘
I’ve had only a few technical issues since I went with SiteGround and most were my own fault. But their technicians were able to resolve most of these issues in minutes.
I could NOT recommend them highly enough.
Jon Rousseau
Not expensive, worry free backups, fast as hell servers (100% up-time in 2014 & 2015), configured correctly for Magento and other heavy CMS, they develop their own plugins and extensions for CMS, to name just a few benefits of the many…
However, they REALLY shine in customer service. These guys will literally bend over backward to help you solve your problem, and they aren’t like GoDaddy or 1&1 and assume it’s all your fault right off the bat.
They also aren’t money driven! They care more about YOUR online presence than if they get paid on time or not. A company that values the customer more than profits shows what kind of culture they have. (per the conversation I JUST had with customer service)
Personally, I would LOVE to work for these guys someday. I recommend these guys to all of my clients.
R Chrtz
The best! Seriously the best. I have been a long time customer with 1and1 but have found their support to be completely inadequate lately. I contact them with issues and they are never any help. But siteground always gives me instant support from real experts. They have solved issues that I had before in no time. You get so much more flexibility with your servers than 1and1 allows with even a dedicated plan. Just knowing I can contact them and get genuine help has brought me and my business so much relief. Thank you siteground!
Aman
I’d like to thank you and your entire team, for helping our team out in putting up our website. You guys are doing great job and I truly appreciate the support from SiteGround.
I feel extremely happy about my decision of going ahead with SiteGround to host our website.
Thanks and have a good day,
Cheers!
Irina
Any problem I had was solved out quick and efficient with ‘live chat’. Very friendly staff, professional. Very happy with SiteGround services.
Colin
I have used a few hosts but Siteground support is THE BEST. Always helpful and friendly I cannot endorse them enough. They go that extra mile, other hosts could learn from them how to offer real support
Steve
Customer support is incredibly fast and very friendly. Been with them for over a year and every time I’ve contacted them (usually chat or email) I get immediate assistance.
Marcela
No kidding this is the BEST support I’ve EVER tried.
It’s AMAZING ! People always keen to help with kindness and excellent advices.
6 stars
Matt Harris
Blazing fast and superb technical support on LIVE CHAT today. Thanks!
Bryce
Their response time is very quick, and I have yet to present them with a problem that they couldn’t fix. Kudos to them for excellent service! I’m glad that I chose Siteground for my hosting.
CA Taylor
Excellent support which is fast, expert and knowledgeable.
Extremely happy with Siteground hosting; also very easy and uncomplicated company to deal with.
David Harper
Excellent service, this is the reason I moved from HostGator to SiteGround.
Thanks for the help.
Mike Best
Well just out of the gate with these guys after years hosting with other providers. So far, very good, very impressed. Customer service setup is outstanding. Looking to port a couple of my other sites over.
Andy
Great support, happy to change from BlueHost!
Todd
I recently moved a bunch of site from BlueHost to Siteground.
SG was so responsive and willing to help me sign up. Really impressive.
Then, it came to customer support after they had me hooked. Not impressive.
The live chat feature now only stays connected for about a minute now, then disconnects. Chats are left hanging. Upon reconnecting a new rep answers and may or may not be able to connect to the original message. Very annoying!
Phone support is not much better. Amazingly, the calls are lost with SG. Don’t have that issue with anyone else in the world.
I would love Siteground if they only would provide the same pre-sale service to post-sale support. Until then, I have to tell it like is!
Michele Morrical
Siteground is the only hosting company I would ever consider using. I’ve used them for 2+ years and every single time I need help they have gone above and beyond my expectations. They resolve my problems quickly and every customer service agent I’ve ever interacted with is amazingly helpful, polite, and professional. A+++
Paul
Excellent support. Very quick and helpful response whether phoning or raising a ticket through the website. Support guys really do do their best to exceed expectations.
kasriyadi
good support,… but i”m still waiting myerror have solved
kathy wang
Siteground Support is really Supersssss helpful and professional!!! Appreciated to you guys all the while with helping in settling my problem, thanks for the prompt respond and the patient of help, so far I tried with so many hosting company, I can say Siteground Support are the best!!
Highly recommend to all of you who are still look around for the best Hosting Provider. Siteground is your best choice, I swear.
Marilyn
It is great to always have an experienced technician each time. I have never had to escalate to the ‘next tier’ as with some other providers.
Maria
I had zero issues until I moved to using siteground- we have had nothing but issues since. We thought we were upgrading. I really am shocked.
Akif Güçlü
Fantastic servers and support!
Raymond
Very helpful support, quick servers
ed rosenthal
The best, most human, most generally technically advanced help i have ever seen, in over 15 years of doing websites on many different hosting companies. Better than godaddy, hostgator, greatdanehosting, bluehost, dreamhost, etc. i’ve had them all. If they do not solve the problem, well i haven’t seen it yet.
Jennifer Davis
I found the service very helpful and prompt as always when I have had anything that I have needed to speak with them. I have always had friendly and very helpful staff every time I have got in touch with them about anything no matter how big or small. Would recommend Siteground to anyone who owns a website and wanting a great hosting company for it.
Sid
best support. fast & reliable. I was used to a 24 hours delay for my queries on dreamhost.
was surprised to receive call within hour of my query. online chat always available and helpfull.
Robert Hart Fletcher
Impressive to get such a quick chat support response at 9.00 am UK time. The operative did a quick check on our broken site, reported the issue and escalated it to the advanced tech team. By 9.05 we felt we were in good hands.
Margaret Gonzaga
I’m new to SiteGround, but so far I am happy, especially with the support. Much better than my old host. I also noticed that GoDaddy employs people who are not computer literate, and the help is not good.
Felicia R. McCloud
I’m still new to site ground, but I had a pretty big mess when I got here. They went right in helping me get everything fixed! Thanks!
Jason Cox
SiteGround is honestly the best company I’ve worked with in the past 3 years. GoDaddy has horrible customer service, their hosting accounts are slow & crash, Bluehost is expensive & has cancellation policies built in behind the scenes if you are unhappy with their services. SiteGround by far is the best
traci
I really appreciate the GREAT customer service I get from SiteGround. I am very computer illiterate and with their help and guidence I have built my own site
Mitchell Lowther
SiteGround offers some of the most robust email solutions available at an affordable price level. We use the GoGeek offering at our firm and their attention to detail in both support and service is unmatched. If you enjoy having all the options and features at your fingertips but also like to have experienced support engineers to guide you from time to time then this is the hosting partner for you. Their library of tutorials are very thorough and easy to understand when you need it.
Gavin
NOT A FAN! Siteground puts a limit on execution requests and then takes your site offline without a proper warning. Hurt our business bad. It was very strange that we started getting hit by a lot of bots that were using up our execution requests, and then Siteground comes in and says we should either do something to limit the requests or upgrade to a more expensive plan that allows more execution requests. Hmmmmm. Very interesting. Provided NO help whatsoever on reducing the execution requests other than directing us to an article to read.
Jon Rousseau
Execution Requests… what could you mean by that? Could you mean comment spam? Or an abundance of malicious traffic to your site? I’m thinking yes.
If so, that’s actually a +1 in favor of SiteGround to take your site offline immediately. Your site behaving that way puts the entire shared server at risk, or your server (depending on your plan). By taking your site offline, potentially tens of thousands of other businesses were saved from your fate.
It is up to you to make sure your website meets certain minimum standards in order to be hosted by anyone, and has the proper security, keep your CMS and extensions/plugins up to date to make sure that doesn’t happen.
If you read their terms and conditions you wouldn’t have anything to complain about.